Description
Work Location: Onsite location in Los Angeles, CA
Work Schedule: Schedule varies, overtime may be required
Job Status: Full-Time, temporary.Â
Start Date: June 22, 2026
Tentative End Date: This is a contract role. The project is expected to run through July 31, 2026, but could be extended based on project needs
Rate: $28.00/hour
Position Description:
Production assistants are supporting field team members who participate during data collection sessions at approved commercial venues. Production Assistant performs venue-specific simulated activities to create a natural, realistic environment during data collection.Â
Training will be conducted by TIAI and will cover venue-specific protocols, security and privacy requirements, and study procedures.Â
Main Responsibilities:
Perform venue-specific simulated activities during Data Collection sessions.
Simulate natural, common behaviors appropriate to the venue type, as directed by the approved Study Protocol
Execute Universal Protocols at every venue: idle sitting/standing naturally, using digital devices, eating and snacking, packing/unpacking a bag, venue walkthrough, and object interaction under both nominal and low lighting conditions
Represent and promote the TELUS International AI brand
This describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.
Required Qualifications:
Ability to perform naturalistic, scripted activities in commercial venue environments convincingly and consistently across the data collection sessions
Ability to follow protocol instructions precisely and adapt to venue-specific activity requirements
Preferred Qualifications:
Prior experience in a research study, data collection, or controlled environment setting
Comfort and adaptability across diverse venue types
TELUS Values:
TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
We passionately put our customers and communities first
We embrace changes and innovate courageously
We grow together through spirited teamwork
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.Â
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Company:
TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.
We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.
Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iXâ„¢, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.
Equal Opportunity Employer Statement
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.
