Are you customer-focused, communicative, and experienced in managing logistics processes? Join our team as a Customer Service Coordinator and play a key role in supporting customers in the Dutch market.
What are you going to do?As a Customer Service Coordinator, you are the main point of contact for a selected group of customers regarding logistics processes and supply chain activities. You will work closely with customers, logistics providers, and internal departments to ensure excellent service and continuous improvement.
Your work will include:
- Building and maintaining strong customer relationships;
- Leading logistics performance meetings with customers;
- Managing the complete order-to-invoice process accurately and on time;
- Coordinating and resolving customer complaints;
- Working closely with Sales, Inbound Logistics, and external logistics providers;
- Monitoring logistics performance and service levels;
- Identifying opportunities to improve supply chain processes;
- Initiating and leading continuous improvement projects;
- Supporting efficient communication between customers and internal stakeholders.
- Gross hourly salary between €27,58 - €29,44 based on 36 hours per week (around €4,300 - €4,600 per month);
- Start date from 1st February 2027 (an earlier start is possible);
- Temporary assignment for 7 months;
- Hybrid working model with on-site presence required on Tuesdays and Thursdays;
- 36-hour work week with flexible scheduling options, including one day off every two weeks or a half day off arrangement
- Paid vacation days and 8.33% holiday allowance;
- Pension plan from the first day of employment;
- Access to training and development opportunities through Adecco Academy;
- Opportunity to work in an international and multicultural environment;
- A role with a high level of customer interaction and responsibility.
You will join a leading international FMCG organization. In this role, you will work closely with customers, logistics providers, and internal teams to deliver high-quality service and improve logistics processes.
What do we ask?- HBO or University degree (WO);
- Minimum 2 years of experience in customer service, supply chain, logistics, or a related field;
- Experience with SAP is required;
- Knowledge of Power BI is an advantage;
- Comfortable working in a multicultural environment
- Fluent Dutch language skills are required;
- English language skills are a plus;
- Excellent communication and stakeholder management skills.
For more information about this vacancy, please contact us via [email protected]. You can also apply directly by clicking on the Apply button. We look forward to receiving your application!
