Contact Center Agent, SLA Management

Interested in Contact Center Agent, SLA Management jobs in Serbia? You're in the right place.

Multilingual customer support is one of the largest hiring areas in Serbian shared-service and BPO centres in 2026. Belgrade and Novi Sad lead demand, and language skills are the single biggest pay differentiator, with German, Dutch and French roles commanding clear premiums over English-only positions.

To move forward, simply upload your CV to wherewework, and we'll help connect you with real Contact Center Agent, SLA Management openings from real companies, including the position you're viewing right now.

Here's how it works:
1. Upload your CV once. Click "Apply" in this window. It only takes a moment, and allows us to match your profile with relevant Contact Center Agent, SLA Management opportunities.
2. We match you with real roles that fit your experience. When companies open Contact Center Agent, SLA Management positions aligned with your skills, we'll identify the best opportunities for you.
3. You stay fully in control. Before your CV is ever shared, we'll notify you with the exact job title and company name, and ask for your confirmation.
4. Only confirmed applications are sent to employers. Once you approve, the employer receives your application and may contact you directly.

For Contact Center Agent, SLA Management roles in Belgrade, Serbia, salaries typically range from 130.000 RSD to 236.000 RSD gross per month, with an average gross salary of around 183.000 RSD. Language proficiency is the single largest pay factor here, with German, Dutch and French adding a clear premium, alongside product knowledge and complaint-handling skill.

While you're here, explore wherewework to discover what it's really like to work at Serbia's top technology and software companies, through interview experiences, employee reviews, and community feedback.