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Job hugging: low staff turnover hides disengaged workforce
You open a job advert, see a role that looks genuinely better than the one you are in, and close the tab without applying. The salary band is higher, the team description sounds more energising, but the move feels like a risk you cannot take right now. That calculation, repeated by millions of UK desk-based workers every week, is what HP's 2026 Work Relationship Index has now put a number to: 64% of UK knowledge workers say that leaving their current job feels too much of a risk. Among Gen Z workers, that figure rises to 68%. The pattern sits close to the global average of 67% recorded across 15 countries in the same survey, which means this is not a quirk of the UK labour market alone - but the domestic context adds specific weight.
What the HP data actually shows
The fourth annual HP Work Relationship Index drew on responses from more than 19,000 desk-based workers across 15 countries, with 1,000 of those respondents based in the UK. The headline retention-fear figure matters less in isolation than the picture around it. In the UK, 82% of knowledge workers reported having lived through some form of organisational change in the previous year, and 84% of business leaders confirmed they had introduced changes in the same period. Set against that backdrop of near-constant structural disruption, risk aversion in the workforce is a rational, traceable response - not an attitude problem.
The wellbeing measure is the number that deserves more scrutiny. Only 26% of UK respondents reported a healthy relationship with work. That figure is 11 percentage points higher than in 2025, which is a material improvement, but it still means that roughly three in four UK knowledge workers are remaining in roles they do not feel positively about. ONS job-to-job flow data for 2025-26 has shown that voluntary resignation rates in the UK have eased back from their post-pandemic peak, which is consistent with the picture HP's survey describes: fewer people are moving, but that restraint reflects caution rather than contentment.
Why staying feels safer than leaving
The behaviour now has a working label: job hugging. It describes the act of holding tightly to a current post because every alternative looks worse than the discomfort of staying. Jill Summers, chief of professional services at talent solutions provider Clevry, frames it as a logical rather than a passive response:
"People are making a rational calculation based on what they can see around them. When hiring slows and redundancy headlines keep coming, the known risks of staying - such as a role that's stagnating or a manager who isn't a great fit - can look far smaller than the unknown risks of moving. What looks like loyalty is often risk aversion."
The statutory context reinforces that psychology. Under the Employment Rights Act 1996 (ERA 1996), employees generally require two years of continuous employment before accruing the right to claim unfair dismissal protection. For anyone who has recently passed that two-year mark, leaving voluntarily means surrendering a legal safety net they spent time earning. That is a concrete factor in the calculation Summers describes, not merely a feeling. ACAS (Advisory, Conciliation and Arbitration Service) guidance on redundancy and notice rights further underlines how much an established employment relationship is worth in statutory terms - a reality that weighs on workers considering a move to a new employer where they would restart the qualifying clock from zero.
Low turnover, when it appears on a management dashboard, can resemble commitment. In practice it may be a quieter trade-off: a familiar frustration held against an unfamiliar risk, repeated month after month until it becomes the default setting.
For employees: are you staying by choice or by default?
Remaining in your role during an uncertain hiring market is a reasonable decision. The issue surfaces when staying stops being a deliberate choice and becomes a habit that slowly erodes your skills pipeline, pay progression, and wellbeing. A set of honest questions can help you distinguish between the two:
- Would you apply for your current role today, knowing what you now know about it?
- Are you still developing skills that would hold their value with another employer, or has the role stopped stretching you?
- Do you know what the market is paying for your skill set? The ONS Annual Survey of Hours and Earnings (ASHE) publishes median pay by occupation and region, and sector-level salary data gives you a factual basis for comparing your current package rather than relying on gut feeling.
- Is the pressure you are under sustainable, or are you drifting towards burnout while waiting for conditions to improve?
- What specific step would make a move feel less risky - a savings buffer, a refreshed CV, a targeted qualification, or a clearer understanding of your legal position on notice and benefits?
The choice is not binary between staying put and jumping blindly. Low-risk steps keep your options open without requiring you to hand in your notice tomorrow: document your achievements in a form you could share, prepare a fact-based case for a salary conversation with your current employer (the Resolution Foundation's annual Living Standards reports give useful benchmarks on real-wage trends across UK income groups), read verified employee reviews of organisations you would consider, and keep a light eye on roles in your field. When hiring conditions ease, being prepared means you can act on evidence rather than anxiety.
For HR: five signals that low turnover is hiding risk
For HR teams, the HP figures are a prompt to look further than headline attrition rates. Jill Summers' position is direct: organisations should not mistake retention for engagement, because low turnover is not evidence of a healthy culture. The CIPD (Chartered Institute of Personnel and Development), whose annual UK Reward Management Survey tracks take-up of variable pay, profit-share and recognition schemes, consistently notes that employees who feel financially under-recognised are among the most likely to leave the moment confidence returns. Five signals suggest your organisation may be retaining people rather than genuinely engaging them:
- Turnover falls while engagement scores stall. When fewer people are leaving but pulse survey results are flat or declining, those two numbers are telling different stories. Trust the engagement data more than the attrition rate.
- Discretionary effort is visibly shrinking. Fewer people volunteering for projects, less contribution in meetings, and more staff doing precisely what their job description requires and nothing beyond it - these are early-stage signals worth catching before they compound.
- Internal mobility has gone quiet. When capable performers stop enquiring about progression or applying for internal vacancies, they may have mentally parked their career development with you, or be waiting for an external exit at the first opportunity.
- Change is announced rather than co-designed. With 82% of UK knowledge workers living through organisational change, the manner of delivery matters as much as the substance. Summers warns that change imposed on people rather than developed with them erodes the sense of control and purpose that underpins a genuinely healthy relationship with work.
- Internal and external feedback diverge sharply. If structured stay interviews produce positive responses but anonymous reviews and third-party employee data tell a harsher story, that gap is itself the signal. People calibrate their answers to perceived safety.
The cost of leaving these signals unaddressed tends to arrive late and in volume. Summers puts the operational risk plainly:
"Job hugging masks flight risk. When confidence returns and the market opens up, organisations that haven't addressed the underlying issues may see a wave of departures, often among the people with the most options."
Practical responses do not require a large programme. The CIPD recommends measuring sentiment separately from turnover - running structured stay conversations with the individuals you would least want to lose, involving teams in shaping changes that affect them, and verifying that pay for your most marketable roles still holds up against external benchmarks. Those are precisely the employees that recruiters will approach first once UK hiring volume picks up. ACAS also publishes practical guidance on managing organisational change and running meaningful consultation processes, which provides a useful procedural framework for HR teams wanting to move beyond announcement-led change.
When staying becomes a choice again
The HP data describes a UK labour market where caution is the operating mode for most knowledge workers. That state is unlikely to persist indefinitely. What happens when conditions shift depends largely on whether people feel they are staying in their roles for substantive reasons or simply because they had no better option available. Summers captures the distinction clearly:
"When people are well matched to their work and feel they have room to grow, staying becomes a choice rather than a default, and that is when you see the commitment, productivity and resilience that organisations need."
Whichever side of the employment relationship you sit on, the clarifying question is the same: if leaving carried no financial or legal penalty tomorrow, would this role still be worth choosing? Verified, anonymous accounts from people who have worked inside an organisation are among the clearest ways to answer that question honestly - for candidates researching a potential move and for HR leaders trying to understand what their own workforce genuinely thinks.
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