ZAF B&Q 26102026

As the first point of contact for our client’s valued customers, our Customer Service Agents ensure the highest of quality standards are
delivered at all times whilst developing customer loyalty and providing an exceptional customer experience. They provide outstanding
customer care, matching the needs of the customer to the appropriate products and services. Customer Service Agents will be expected
to meet and exceed Key Performance Indicators and targets as appropriate for the line of business they support, whilst continually
demonstrating the Teleperformance Mission and our values in every customer interaction.